Online survey blog

NPS

01 JUL 2015

Why NPS fails… but is still worth it?

Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations.

17 JUN 2015

Multilingual cutomer satisfaction surveys

This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports ... It's a state of the art tool suitable for the requirements of the 21st century!

26 JUL 2016

How to recruit respondents?

One of the most common questions, especially among those making their first steps in research projects, concerns survey distribution and ways to reach survey respondents. How to make clients aware of the possibility to express their opinion and reach the desired sample keeping your response rate high?

Email Marketing

13 MAY 2015

Email marketing - most frequently asked questions

Best time for sending newsletters? Optimal article length? Acceptable unsubscription rate? How to research subscribers’ preferences? Don’t look for ready-to-go solutions. Remember to think over the most important things: the aim, function and situation in which your message will be received. Today we’re bringing you a piece of advice and practical approach to email marketing from our partner SALESmanago.

NPS

06 MAY 2015

NPS and what's next? Three questions you should ask yourself

NPS

So you’ve done the Net Promoter Score (NPS) everyone is talking about. You’ve got your score and know how many of your customers are Promoters or Detractors. Great! What’s next? You’re probably wondering what the number actually means and how to use it. Start by asking yourself these three questions.

Earn money on online paid
surveys on MyPanelBase.

Try mysurveylab.com for free.
Professional online survey tool. Great features.

14 days trial | view complete list of features