Online survey blog

24 JUL 2015

How website intercept surveys help optimize customer research

Website intercept surveys in form of widgets, pop-up windows and questionnaires for website visitors come back! They’re one of the best ways to get insight from your website viewers and collect Voice of the Customer. You may find it hard to believe, if you still remember the old and ugly, intrusive pop-ups that made it impossible to navigate through a website. However, the range of possibilities available now for gathering data from your website viewers is far more diverse and user-friendly and their benefits are numerous. Find out why they’re a great idea!  Read more ...

NPS

01 JUL 2015

Why NPS fails… but is still worth it?

Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations. Read more ...

17 JUN 2015

Multilingual cutomer satisfaction surveys

This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports ... It's a state of the art tool suitable for the requirements of the 21st century! Read more ...

26 JUL 2016

How to recruit respondents?

One of the most common questions, especially among those making their first steps in research projects, concerns survey distribution and ways to reach survey respondents. How to make clients aware of the possibility to express their opinion and reach the desired sample keeping your response rate high? Read more ...

Email Marketing

13 MAY 2015

Email marketing - most frequently asked questions

Best time for sending newsletters? Optimal article length? Acceptable unsubscription rate? How to research subscribers’ preferences? Don’t look for ready-to-go solutions. Remember to think over the most important things: the aim, function and situation in which your message will be received. Today we’re bringing you a piece of advice and practical approach to email marketing from our partner SALESmanago. Read more ...

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