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18 DEC 2013

Access to partially completed surveys

New pack of changes (with number 8.8) is waiting for you at mysurveylab.com. This time we focused on survey reports improvements and making contacts module more robust.

What has changed in the new version :

  • access to unfinished surveys
  • improved mechanism of mobile devices recognition
  • faster contacts upload
  • ability to hide the "responses have been saved" page
  • other changes and improvements

access to unfinished surveys

Some of you, while conducting online surveys, have encounter a situation when some part of the surveys has been abandoned by respondent before completion. In most cases respondents quit survey on the very first page, but in some part they do it in the middle or at the end of the process. We call it "partial survey responses" or "unfinished surveys". This new functionality provides you with access to these kinds of surveys.

Functionality is available in Enterprise plan.

improved mobile device recognition mechanism

From now on, in the survey reports you will find additional information about device (pc/laptop, tablets, smartphones) your respondent has used to complete survey. Thanks to this functionality you will be able to better manage your surveys and optimize types of questions for most popular devices.

faster contacts upload

We have optimized and shortened the time needed to upload contacts list into mysurveylab.com

ability to hide the "responses have been saved" page

We have added a feature that will allow you to hide "responses have been saved" page. Just select the appropriate option in the collector settings page.

other changes and improvements

We have improved and updated SPSS (.sav, .por) export mechanism. We have also provided additional information about survey language in the survey report.

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