Online survey blog

05 APR 2014

Semantic scale and new branding options

New version (8.10) of mysurveylab.com online questionnaire tool is ready. This time we added new branding options and created new type of question. Among new features you will find :

21 OCT 2013

CSAT, NPS or CES

It is said, that you can't manage if you can't measure effects of your actions. Organizations all over the world are looking for the ideal question / measure, that will allow to gauge and predict customer loyalty. The result is a specific "arms race" that leads to a new question. Which metric and question is the best one? To find an answer we compared three different frameworks - CSAT, NPS, CES.

sales forms

08 AUG 2013

Online sales forms

mysurveylab.com 8.4 is ready and so are cool new features for online questionnaires, surveys and forms. In this system update we have focused on improvements requested by the customers that use mysurveylab.com to create online forms.

29 FEB 2012

Satisfaction surveys

The importance of satisfaction is often underestimated, but satisfied customers and employees often determine market success of the company. Satisfied customers are often less price sensitive, more willing to buy and recommend your products or services to the other customers.

26 MAR 2012

Integration and survey reports improved

We are happy to announce new version (5.1) of mysurveylab.com online surveys tool. This time changes mostly concern integration and survey reports improvements.

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