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Online survey blog

surveys for Zendesk

05 OCT 2016

Zendesk, automatic ticket creation

New mysurveylab.com (12.3.1) version is ready and brand new set of features. This time we have improved Zendesk integration and we have introduced automatic ticket creation in Zendesk based on collected survey responses. Among changes you will also find automatic email notifications and improved security.

hot spot

20 SEP 2016

Hot spot question and blocks of pages

We are happy to announce new mysurveylab.com (12.1.1) online survey software version. Among many changes you will find new hot spot question type, blocks of pages support, new reports filtering options (especially useful for project conducted on research panels) and improved multi-language support.

Heat maps

20 JUL 2016

Heat maps, surveys in email & other changes

We are introducing new set of changes and system improvements for mysurveylab.com online surveys (11.1). This time we have improved features that have been developed in last weeks. Among changes you will find improved heat map question, change font size option, draft version of survey translations, multi-page email embedded surveys and other smaller changes.

New payment process

19 JUL 2016

New payment process

We are happy to introduce you to new payment process for mysurveylab.com online surveys. It was designed from the scratch to make your experience with mysurveylab.com better.

contacts management

10 JUN 2016

Contacts management

We just introduced several new improvements to mysurveylab.com online survey software (10.2.4). This time we have focused on survey contacts management functionality. We have removed recycle bin and improved "add contacts manually" feature.

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