Online survey blog

05 DEC 2017

Customer Experience – back to basics

Have you ever wondered what makes every relationship work? Among numerous contributing factors, the one that should be emphasized is good communication skills. There is a reason why it is one of the most required elements during a job interview. Not only what you say, but also the way how you do it play here a pivotal role. Read more ...

communication tool

13 OCT 2015

Surveys as a powerful internal communication tool

Endless emails, group discussions, cross-departmental consultations, weekly roundups, newsletter or intranet are just a few of many channels of internal communication between your employees. They are all designed to improve the information flow, however, the multitude of possibilities sometimes makes people forget about their main purpose - facilitating effective business ideas. Read more ...

intercept surveys

20 AUG 2015

Best ways to use intercept surveys

Some of you may be wondering how intercept surveys can help grow your business. Get inspired by the ideas below. Research will help you reach meaningful information for optimizing your website and offer. Read more ...

website surveys

04 AUG 2015

Annoying pop-up surveys. How to make them user friendly?

You want to implement intercept surveys and get feedback from people visiting your website, but feel concerned about their reaction to pop-up survey invites? How to prevent them from treating your invites like unwanted adds and closing the window without even reading? Read this article to learn how to design effective intercept surveys that don’t annoy your users. Read more ...

24 JUL 2015

How website intercept surveys help optimize customer research

Website intercept surveys in form of widgets, pop-up windows and questionnaires for website visitors come back! They’re one of the best ways to get insight from your website viewers and collect Voice of the Customer. You may find it hard to believe, if you still remember the old and ugly, intrusive pop-ups that made it impossible to navigate through a website. However, the range of possibilities available now for gathering data from your website viewers is far more diverse and user-friendly and their benefits are numerous. Find out why they’re a great idea!  Read more ...

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