Online survey blog

28 MAR 2011

Measure your customer loyalty with NPS (Net Promoter Survey)

NPS (Net Promoter Score) is gaining more and more attention. Organizations more often start to measure customer loyalty with NPS instead of satisfaction.

http referrer

20 MAR 2011

Introducing referrer data

We have created simple mechanism called referrer which enables you to integrate your survey better with any website. Referrer enables you to acquire information about source from where your respondents come. It is working by default for your surveys and tests, you don't have to set any options for it to work.

resend survey

21 FEB 2011

How to resend survey?

Resending surveys is a proven method to improve response rate - get more answers in a survey research from the same sample.

31 DEC 2014

Pros and cons of online surveys

We are continuing series of articles for students. Online surveys gain more and more popularity. Are you wondering if you should try to use this research technique. Please find below quick summary of pros and cons of online surveys and questionnaires.

13 MAR 2011

Online survey testing

Questionnaire testing is important element of survey design and work on a survey research. Why is so important? During the test you will able to evaluate real time needed to complete survey and quality of survey questions.

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