24 MAY 2017

Trends, Survey statistics

Track your research projects status and main metrics (NPS, CSAT, CES). We are happy to announce new mysurveylab.com (14.2.3) with survey statistics, trends, new data export format, and many small corrections and improvements.

  • trends
  • survey statistics
  • new data export format
  • report filters
  • tags
  • other changes and improvements

trends

Now you can track your key metrics on a time lines. Discover new mysurveylab.com survey reports. Track metrics including NPS, CSAT, CES, dynamics of changes and trends. Trends works for survey metrics. To use this functionality create metrics for your survey first.

* Functionality is available form Professional and Enterprise accounts.

survey statistics

Thanks to survey statistics you can track your research project progress, including number of collected responses and number of impressions. Statistics are available in survey reports and mailing collectors.

This feature will be especially valued by all our users that conduct market researches with our online survey panel and all users that track customer satisfaction or NPS. Thanks to survey statistics you will instantly know how panellist recruitment for the research is working and how many customers answered your survey on a given day.

new data export format

We have added new data export format. Now you can select between format with answers for single choice questions saved in separate columns and format where answers for single choice questions are saved into single column.

Current data export format will be still available.

report filters

We have improved report filters. Now you can build filters that are maid of several elements at the same time e.g. citizens of New York and Chicago that have access to the car. Once the filter is created you can save it in the report clone to have easy access to the data you need.

tags

Now you can scroll and filter tag lists for contacts and surveys.

other changes and improvements

We have improved system performance. We have added information about survey time (seconds) to the report export files. It will allow you to filter data in Excel, SPSS or any other tool. We have improved survey scripting thanks to copy paste feature for many elements at the same time. We have improved IE11 support. We have corrected few bugs and improved user interface.

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