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FAQ

Resend survey

To resend survey only to respondents that haven't opened survey or have forgotten about it, go to collector settings and press resend survey button. Respondents that opened and completed survey won't receive another email with survey link.

  1. open survey collector, for which you would like to resend survey invitation
  2. press Contacts icon
  3. press Resend survey button

NOTE. This option is available for system collectors only. "Resend survey" button unblocks after 240 minutes from first response collection. If you want your respondents to answer survey questions once again please create a new collector.

 

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