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Professional online survey tool

Powerful and easy to use online surveys

Design online surveys

mysurveylab.com online surveys are ready to work immediately as you sign in, you don't need to install any other software, all you need is a web browser.

Ready to work in seconds. Available 24/7.

Access all your surveys from one place

  • no software to install - all you need is a web browser. To use mysurveylab.com you don't need to install any software on your computer,
  • no restrictions - ask any number of questions and collect any number of responses. Learn more about our subscription plans.
     

Any language support and multi-language surveys.
Design online surveys

  • 19 question types - you can choose from single and multiple choice questions, open ended questions, matrix and NPS type questions. Moreover, you can add scoring to your answer choices and transform your survey into an online test,
  • branching & skip logic - personalize your survey. Depending on the given answers respondent will be redirected to the selected page with different set of questions,
  • any language support and multi-language surveys - thanks to Unicode you will be able to create a survey in any language, including right-to-left written languages like Arabic or Hebrew. Moreover, you will be able to create multi-language surveys and make each respondent see survey in his/her native language.
 
 

Mobile surveys

mysurveylab.com automatically detects the device type and its screen resolution and scales your survey so it can fit user device. This way you create survey only once and it works on any device.

Any device support - pc/laptop, tablet, smartphone.
mobile surveys

  • automatic device and screen resolution detection,
  • any device support - pc / laptop, tablet, smartphone surveys,
  • hide survey question on selected device types.
 
 

Survey branding

mysurveylab.com enables you to manage survey appearance and behavior. Adjust the questionnaire colors to your needs, add logo and decide on which page respondent will be redirected after the survey completion.

Each survey can be different. You decide how.

Online survey branding

  • logo - make your online survey look professional. Add logo to your online survey and survey results report,
  • custom redirect - set custom redirect on selected web page after survey completion,
  • survey skins - adjust survey colors. Use one of our 10 predefined color skins or design your own one.
     
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Collect responses

Manage all your surveys in one place. mysurveylab.com allows to combine survey results from multiple channels. You can collect responses with email, web, web widget, popup, QR code, Facebook, Twitter or our mailing system.

Manage all your surveys from a one place.

Collect survey results by any channel

  • survey collectors - you decide how to collect survey responses. You can do it with email, www, widget www, popup, Facebook, Twitter or with multiple channels at the same time,
  • automatic email notifications about new survey responses. You can set notifications frequency for each survey,
  • security - your surveys will be safe as in a bank. You can protect your survey with a password, limit the access to a selected IPs and encrypt access to your survey with a secure 256-bit SSL certificate.
     

 

Reports & results analysis

Let mysurveylab.com do the hard work for you. Survey reports are created automatically in a real-time. Thanks to this feature you will be able to start analysis immediately as you launch your survey. Track opinions and measure satisfaction.

Every day we collect hundreds of thousands of responses for our customers.

Graphical real-time survey reports

 
  • graphical real time reports - mysurveylab.com is a real-time system. It means that survey reports are generated automatically as first responses are collected. Thanks to this feature you don't need to wait to start your survey analysis,
  • question & time filters - thanks to the survey filters you will be able to analyze your survey results directly in mysurveylab.com,
  • export results - export your survey results into an Excel (.xls, .xlsx), SPSS (.sav, .por) or .csv file for any tool upload (SPSS, Statistica).
     
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Team work

Work on and share your survey results within a group. Engage your customers in the work on a research project and keep them up to date with the project's progress.

 

Engage your customers in a survey project. Work in a team.

Group work and survey results sharing

  • copy your survey to another account,
  • survey results sharing - share your survey results with one click. All you need is to copy the report link (URL),
  • group work - add sub-accounts for your clients or coworkers. Share your surveys or reports and work on your project in a team.
     


API & integration

mysurveylab.com has been designed to integrate with any software (CRM, SFA, Portal, eShop, mailing). We are ready to help you automate response collection and survey reports distribution.

Automate your work. Integrate mysurveylab with a CRM, Portal or eShop.
API & integration

  • SMTP - send survey invitations from any account,
  • Response ID - for data collection process management,
  • FTP / SFTP or ODBC - for automatic data uploads.
     


Research panel

We offer access to one of the biggest online research panels with over 25 mln panelist in 85 countries.

Over 19 mln panelists in 85 countries.

 

  • 85 countries - over 25 mln panelists,
  • 2 days or less - very short time to conduct research and collect responses,
  • high quality - ISO certified, designed according to industry standards (ESOMAR)
     


Security

We treat security very seriously. We apply security standards and mechanisms on the every step and layer of our software.

Your surveys and data is safe with us.
 

  • strong passwords - we check the strength of your passwords,
  • event log - you have access to all events that took place on your account,
  • SSL / HTTPS - strong data transmission encryption.


Support & services

Customer support is one of our most important features. Our customers receive the best web and email support, and on-demand dedicated phone support. Additionally we provide on-demand system development and integration with any tool or application.

Customer support is one of our most important features.

On-demand survey tool development

  • on-demand development - do you need features that we don't have yet? Let us know. We will build them for you!
  • white label surveys - create questionnaires in your own domain name
  • priority support - your requests always have the highest priority. Additionally on your request we can provide training or individual support of our consultants.
     

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